Privacy Policy

Mandorla Spiritual Spa LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book services, purchase products, or contact us.

1. Information We Collect  
We may collect:  
• Contact details (such as your name, email address, phone number, and mailing address)  
• Booking and purchase details (services booked, products purchased, dates, and payment-related information processed by our payment providers)  
• Communication records (emails, messages, forms you submit, and notes related to your appointments)  
• Website usage information (such as IP address, browser type, device information, and pages visited), collected through cookies and similar technologies  

2. How We Use Your Information  
We use your information to:  
• Provide, schedule, and manage appointments, services, and products  
• Process payments and send confirmations, invoices, and receipts  
• Communicate with you about your bookings, account, and customer service requests  
• Send updates, offers, and news about our services, where permitted by law (you may opt out at any time)  
• Improve our website, services, and overall client experience  
• Protect our business and comply with legal and regulatory obligations  

3. Legal Bases for Processing (If You Are in the EU/UK)  
Where applicable, we process your personal data based on:  
• Your consent  
• The performance of a contract (for example, when you book a service or purchase a product)  
• Our legitimate interests (such as improving our services and protecting our business)  
• Compliance with legal obligations  

4. How We Share Your Information  
We do not sell your personal information. We may share it with:  
• Service providers who help us operate our website, process payments, manage bookings, send emails, or provide other business support  
• Professional advisors (such as legal, accounting, or insurance providers) when reasonably necessary  
• Authorities or third parties when required by law, court order, or to protect our rights, safety, or property  

5. Data Security  
We take reasonable technical and organizational measures to help protect your information from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention  
We keep your information only as long as necessary for the purposes described in this policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights  
Depending on your location, you may have rights to:  
• Access, correct, or delete your personal information  
• Object to or restrict certain types of processing  
• Withdraw consent where processing is based on consent  
• Lodge a complaint with a data protection authority  

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies  
We may use cookies and similar technologies to understand how visitors use our website, remember your preferences, and improve performance. You can usually control cookies through your browser settings. If you disable cookies, some features of the site may not function properly.

9. Third-Party Links  
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy  
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy  
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the bottom of this page. Your continued use of our website or services after changes are posted means you accept the updated policy.

12. Contact Us  
If you have questions about this Privacy Policy or your information, please contact us at:

Mandorla Spiritual Spa LLC  
537 Berkley Rd  
Auburndale, FL 33823  
United States  
Email: enquiries@mandorlaspiritualspa.com 
Phone: +1 (863) 268-2509 

Last Updated: [insert date]